I'm using Captivate 3 to record a demo of an internal organization's web-based CRM system. As I'm recording I immediately noticed that the mouse gets very jumpy and fades in and out whenever I try to scroll up/down or side to side. It takes it approximate 4-8 seconds to "catch up" and reappear on the demo recording screen. It creates a chopping appearance.
Once I view the recorded demo, the mouse appears to be trailing and creating weird lines (they fade after 3 seconds or so) along the path the mouse previously traveled. Additionally, the auto caption and highlight boxes are totally misaligned with the various links I selected during the demo. Has anyone else seen these same issues and maybe figured a way to fix them? Could it simply be a matter of changing some global recording settings? Any suggestions?
Scrolling and drag/dropping will trigger a video-style record mode (full-motion recording) in Captivate.
If your computer isn't very robust (or if you have a lot of programs running), the computer may not be able to handle the full-motion recording feature very well.
Try turning off full-motion recording and see if it helps.
In the "Recording" dialog box, click "Settings".
In the left-hand tree menu click Recording > Full Motion Recording
Under "Options" UNcheck the first two checkboxes ("Automatically use full motion recording for... ")
If you want full-motion video throughout your presentation, you might want to try a specialized screen video capture program, the most popular probably being TechSmith Camtasia.